Eagle OPS Training & Handbooks

Every Eagle OPS guide, handbook, policy, and training in one place. Searchable, always current, no printing. Reach One More.

How this works. These pages are where you READ. MyETP is where training and required policies are ACKNOWLEDGED and tracked - it is the Eagle OPS system of record and shows your readiness (green / amber / red). Day-to-day forms and tools live on the Mission Coordinator page. The EO Field Ops app mirrors your MyETP readiness in the field.

Mission Coordinator track

Volunteer Difference Makers who host Rally Points. MCs complete 5 training modules, then shadow 2+ Rally Points, co-host with their OM, and host independently.

MC Quick-Start (first 30 days)

Clearance, run-of-show, the AAR, and the crisis protocol.


Mission Coordinator Handbook

The full role: leadership, running a Rally Point, standards, appendices.

Outreach Manager track

Paid veteran leaders who own an Area of Operation. OMs complete all 12 modules during onboarding (delivered by the Director of Outreach over the first two months), own the 8-Step Veteran Journey, and run the FOX grant layer.

OM Quick-Start (first 30 days)

Own an AO, the 8-Step Veteran Journey, build your MC team, targets.


RAMP Program Manual

The full operating model, AOs, journey, training pipeline, FOX addendum.

Training pipeline (tracked in MyETP)

12 RAMP modules. MCs complete 5 before hosting independently (M1, M2 or M3, M5, M8, M10). OMs complete all 12. MyETP tracks completion, expiry, and readiness; lapses get escalating reminders.

M1  RAMP Orientation                 All staff & MCs   Annual
M2  QPR Gatekeeper Training           All OMs & MCs     Annual
M3  SAVE Training                     All OMs & MCs     Annual
M4  ASIST                             All OMs           Every 2 years
M5  Battle Buddy Check-In SOP         All OMs & MCs     As updated
M6  Enrollment & Decision Process     OMs, MSC          As updated
M7  ISP Development                   OMs               As updated
M8  Crisis Response Protocol          All OMs & MCs     Annual
M9  Referral & Warm Hand-Off          OMs               As updated
M10 Data Handling & Privacy           All staff         Annual
M11 VA Benefits & Claims Basics       OMs               Annual
M12 RAMP Operations (All Tools)       OMs, MSC          As updated

Open MyETP

Your training dashboard, required items, and readiness status.

Policies (read here, acknowledge in MyETP)

Code of Conduct

Behavioral standards for all leaders. Acknowledge in MyETP.


Confidentiality / OPSEC

Protecting veteran and mission information. Acknowledge in MyETP.


Background Check Consent

Required consent. Acknowledge in MyETP.


Incident Response Policy

How incidents are reported and handled. Acknowledge in MyETP.


RAMP Card Policy

Spending, receipts, and accountability. Acknowledge in MyETP.

Tools & admin guides

Mission Coordinator page

Day-to-day forms and tools: AAR, DMH, incident, donations, gear.


Text Alerts - Admin Guide

Send, schedule, and manage veteran text alerts.


Rally Point Text Reminders

How the automatic day-of reminders work.

Crisis & certifications

Crisis Escalation & 988

Call or text 988, press 1 for the Veterans Crisis Line. Connect, do not treat.

Page coming soon

QPR / SAVE / ASIST

Gatekeeper certifications: QPR/SAVE annual, ASIST every 2 years (OMs).

Page coming soon

Stay Connected Between Rally Points Get Rally Point updates and last-minute changes by text.
JOIN TEXT ALERTS LISTEN NOW
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