Eagle OPS · New User Intro

FIELD OPS

The Eagle OPS field app for running Rally Points, checking in with veterans, and tracking the mission, all from your phone.

5 minute read · Who · What · Why · How

1

Who it is for

Field Ops is the internal app for the Eagle OPS field team. If you run or support Rally Points, this is your tool.

Mission Coordinators

Run Rally Points in the field. Log Battle Buddy check-ins, submit forms, and see the calendar for your AO.

Outreach Managers

Own an Area of Operation. Everything MCs do, plus enrolling veterans, the Journey, and reviewing the AO.

Directors, MSC, CEO

See across all AOs, manage the team and forms, and pull the grant reporting.

Can use it: anyone on the Eagle OPS field team with a Field Ops account. HQ sets your account, and it uses the same login as your Eagle OPS training portal.
2

What it is

A mobile app that runs the RAMP program (Rally Point Activation and Mobilization) from the field through the 8-step Veteran Journey. One place instead of a pile of separate forms.

Rally Points

Upcoming Rally Points for your AO on the calendar, with pre and post checklists.

Battle Buddy Check-Ins

Log every veteran contact in seconds. Unique veterans are counted automatically by name and phone.

Veteran Journey

Enroll a veteran and move them through the 8 steps: screenings, ISP, referrals, and outcomes.

Forms

All the field forms in one tab, pre-filled with who you are so you are not retyping.

Messages

Team messages to your whole AO, a specific AO, or one person.

Reporting

The numbers the SSG Fox grant needs, built from the work you already do.

Scope: field execution and grant tracking. It is not a public site and not for veterans to log into. It is the team’s working tool.
3

Why use it

  • One place, on your phone. Install it to your home screen and it opens like an app.
  • Less paperwork. Check-ins take seconds and the reach numbers add themselves up.
  • Nothing falls through. Veterans who need help are flagged and tracked, not lost on a paper form.
  • The grant reports itself. The work you log becomes the SSG Fox numbers automatically.
  • Everyone sees the same picture. Your AO, your Rally Points, your team messages, in one feed.
4

How to start

Open in your browser
fieldops.eagleops.org

  1. Open the link above in Safari or Chrome. Type it fresh the first time, do not use an old saved icon.
  2. Log in with your Eagle OPS email and password (same login as your Eagle OPS training portal).
  3. Add it to your home screen. Tap Share, then Add to Home Screen. Now it opens like an app.
  4. Check the bottom tabs: Home, Forms, Messages, Calendar, More. Everything lives there.
  5. Do your first check-in: Forms, then Battle Buddy Check-In, add a name and phone, Record.
Will not log in, or a screen looks empty? Close the app fully and reopen it, then log out and back in. That loads the latest version and a fresh login.
5

User Guide

The detailed, tab-by-tab walkthrough. Keep this open the first week.

Home

Your dashboard: upcoming Rally Points and messages for your AO. Use the AO selector at the top to change what you are viewing (Directors and up see all AOs).

Forms

Every field form, pre-filled with your name. Battle Buddy Check-In opens the in-app check-in; the rest open their form. Submit and you are done.

Battle Buddy Check-In

Enter name and phone (the de-dup key), plus branch, VA status, wellbeing, or resource need, then Record. Repeat check-ins are not double counted. OMs and up can Enroll a contact into a veteran record.

Calendar

Rally Points for your AO. Open one for details and its pre and post checklist. You can add personal events too.

Messages

Post to your whole AO, a specific AO, or one person. Directors can pin and message all AOs.

More

Contacts, Resources, Certifications, Reminders, Intake Inbox, QA Checklist, and (OMs and up) the Veteran Journey, Card Review, Section F Reporting, and Admin.

Tip: the ? icon at the top of the app has in-context help on any screen.
6

Get help

Stuck, need an account, or your AO looks wrong? Contact HQ.

App: fieldops.eagleops.org Account issues: Eagle OPS HQ Login = your training-portal email

Eagle OPS Foundation · Field Ops New User Intro · v2.0

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